3pite Frequently Asked Questions

3pite follows standard Know Your Customer (KYC) procedures to protect players and comply with anti-money-laundering requirements. You will typically need to upload a clear photo or scan of your CNIC (Computerised National Identity Card), a selfie for facial verification, and proof of your payment method such as a screenshot of your JazzCash or EasyPaisa account showing your name. Verification is usually completed within 24 hours.

Go to the 3pite Login page and click "Forgot Password." Enter the email address linked to your account and you will receive a password-reset link within a few minutes. If you do not see it in your inbox, check your spam or junk folder. If the issue persists, contact 3pite live support — our team is available 24/7 and typically responds within 3–5 minutes via live chat.

No — each player is permitted a single account on 3pite. Creating duplicate accounts is a violation of our Terms & Conditions and can result in all accounts being suspended and balances voided. If you believe a duplicate account was created in error or by someone else using your details, please contact support immediately so we can investigate and secure your account.

To close your account permanently, reach out to 3pite support via live chat and request account closure. Before processing, our team will confirm your identity, ensure any pending withdrawals are settled, and offer you responsible gaming tools (like a cooling-off period or self-exclusion) in case the closure is related to gaming concerns. Permanent closures are usually processed within 48 hours of a confirmed request.

JazzCash withdrawals on 3pite are among the fastest available, typically processing within 15–30 minutes once your account is fully verified. During peak hours or if additional security checks are needed, the window can extend to 2 hours. This makes JazzCash the preferred withdrawal method for most Pakistani players who want quick access to their winnings in PKR.

3pite does not charge any internal fee for deposits or withdrawals via EasyPaisa. However, EasyPaisa itself may apply its standard mobile wallet transaction charges depending on your account tier. We recommend checking the EasyPaisa fee schedule on their app. All amounts shown during your 3pite transaction are the final figures — no hidden deductions are applied by our platform.

Yes. 3pite supports deposits from HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank via internet banking or mobile app transfers. Simply select "Bank Transfer" in the deposit section, choose your bank, and follow the on-screen instructions. Bank transfers typically reflect in your 3pite wallet within 1–4 hours on business days. For immediate funding, JazzCash or EasyPaisa remain the fastest options.

Withdrawals are almost always processed within the standard window, but delays can happen if your KYC documents are pending, if it was your first withdrawal (which triggers a manual review), or if our payment processor experiences a short outage. If your withdrawal has been pending more than 24 hours, open a live chat with 3pite support, share your transaction reference number, and our team will investigate and escalate immediately.

Yes. The minimum withdrawal on 3pite is Rs 1,000 PKR. This threshold applies to all payment methods — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard. This minimum is in place to ensure transaction efficiency on both sides. There is no maximum single withdrawal limit, though large amounts may require identity re-verification for security purposes.

RTP stands for Return to Player — it is the theoretical percentage of wagered money a slot game pays back over a very large number of spins. For example, a slot with 96% RTP will, on average, return Rs 96 for every Rs 100 wagered over time. 3pite publishes RTP figures for all slots in the game information panel. Our Slot section features games with RTPs ranging from 94% to 98%.

Yes — 3pite is fully optimised for mobile play. The entire platform runs in your mobile browser without requiring any app download. Whether you are on an Android or iOS device, all games — including live dealer tables, slots, and cricket betting — load smoothly on a 4G or Wi-Fi connection. Simply visit 3pite in your browser, log in, and play. A dedicated app may be introduced in the future.

All games available on 3pite use certified Random Number Generator (RNG) technology, audited by independent third-party testing labs. Live dealer games on our EVO Live section use professional human dealers in real studios, making any manipulation of outcomes impossible. Game outcome records are stored and can be provided to players on request. Fair play is a core commitment of the 3pite platform.

The EVO Live section on 3pite is powered by Evolution Gaming, one of the world's leading live casino providers. Available game types include Live Blackjack, Live Roulette (including Lightning Roulette), Live Baccarat, Live Poker, and game-show-style titles like Crazy Time and Dream Catcher. All games are streamed in HD with professional dealers and are accessible directly from your browser with a live 3pite account.

Wagering requirements (also called playthrough requirements) specify how many times you need to play through a bonus amount before it can be withdrawn as real cash. For example, a Rs 1,000 bonus with 30x wagering means you need to place Rs 30,000 in total bets using that bonus. On 3pite, progress toward your wagering requirement is visible in real time in your bonus wallet section. Slot games typically contribute 100% to wagering, while table games may contribute less.

Yes. 3pite operates a tiered loyalty programme where players accumulate points for every real-money bet placed across all game categories — slots, cricket betting, live casino, and Royal Fishing. Points unlock higher membership tiers that come with benefits including higher withdrawal limits, personalised bonuses, a dedicated account manager, and faster support priority. Full details of current tier thresholds are available on the promotions page after login.

Free spins bonuses on 3pite are typically restricted to one or a select group of featured slot games as specified in the promotion terms. When you receive free spins, the eligible game(s) and expiry date are clearly shown in your bonus wallet. Winnings generated from free spins are credited as bonus funds and are subject to the standard wagering requirement before they convert to withdrawable real-money balance.

Bonuses on 3pite can be forfeited for several reasons: the bonus expired before wagering was completed, a real-money cash withdrawal was requested before the wagering requirement was met, the bonus was used on an ineligible game, or the account was found to have breached our Terms & Conditions (such as multi-accounting). If you believe a bonus was removed in error, contact 3pite support with your account details and the relevant bonus reference.

You must be 21 years of age or older to register and play on 3pite. This is a hard requirement with no exceptions. During KYC verification, your date of birth is cross-checked against your CNIC. Accounts where the holder is found to be under 21 will be immediately suspended, all balances will be voided, and the matter will be reported as required by our licence conditions. Please do not attempt to register if you are underage.

3pite takes problem gambling seriously and offers a self-exclusion programme. You can request self-exclusion by contacting our live support team or visiting the Responsible Gaming settings in your account. You can choose a cooling-off period of 24 hours to 6 weeks, or a longer self-exclusion of 6 months to 5 years. During self-exclusion, all marketing communications will be suspended and you will be unable to log in. Visit our Responsible Gaming page for full details.

Yes. 3pite provides deposit limit controls that allow you to set daily, weekly, or monthly maximum deposit amounts in PKR. Once your limit is set, it takes effect immediately. If you wish to increase a limit, a mandatory 7-day cooling-off period applies before the increase is activated. Lowering a limit, on the other hand, takes effect immediately. These tools are designed to help you stay in control and gamble responsibly.

3pite uses industry-standard 256-bit SSL (TLS) encryption to protect all data transmitted between your device and our servers. Payment information is processed through PCI-DSS compliant payment gateways. We do not store your full card or mobile wallet credentials on our servers. Personal data is handled in accordance with our Privacy Policy, which is aligned with international data protection standards. Two-factor authentication (2FA) is also available for enhanced account security.

If you or someone you know is struggling with gambling-related issues, 3pite encourages reaching out to recognised support organisations. International resources such as Gamblers Anonymous and BeGambleAware offer online support accessible from Pakistan. Additionally, our in-house responsible gaming team can guide you to local mental health and counselling services. Details are available on our Responsible Gaming page. Remember: gambling should always be entertainment, not a way to earn money.